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Most questions can be answered from our FAQ's Page, but you can also contact us during normal business hours.
Need a quick answer? You can Chat with us from 9-4PM PST
Check out our Frequently Asked Questions below
Shipping & Delivery
Where is my stuff?
We strive to ship orders within 1 business day. Occasionally, during high order volume our processing time can be up to 1-3 business days. To track your order, Click Here.
How to Track my order?
You receive a tracking number by email or text. If you haven't received an email, be sure to check your spam folder. You can also login to your account online to view the shipping status.
Returns & Exchanges
How to make a Return?
You may return items that are new and unused within 60 days of the date you ordered. Click Here to start your return process.
Can I exchange an item?
Exchanges are processed as a return and reorder. The correct item can be reordered at any time. Click Here to start your return process.
Orders
How to find my Order #?
You receive this by email or text after placing your order. If you haven't received an email, be sure to check your spam folder. You can also login to your account online to view the order number.
Item is missing/damaged
We are sorry to hear this. Please email support@faster-minis.com and include your order number, the item/s that are missing/damaged and a photo of what you received. The more info we have, the quicker we can resolve the issue.